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Updated cruise sailing status & cancellation policies of major cruiseliners

In light of the outbreak of Coronavirus, most cruise lines have temporarily suspended their sailings till 30th June 2020. In addition for sailings after 1st July, they have relaxed their cancellation policies to provide guests with more time to make an informed decision about their future travel. Most cruiseliners are offering a Future Cruise Credit (FCC) of 100% of the cruise booking amount and the option to book a cruise as late as December 2021.

Here is the updated sailing status of major cruiseliners and their revised cancellation policies:

Royal Caribbean

As per the latest update, Royal Caribbean has cancelled the following sailings:
  • Sailings from 15th March till 11th June 2020 for all ships
  • Canadian ports will remain closed until 1st July, 2020
Royal Caribbean has introduced a Book with Confidence Policy which allows you the flexibility to cancel at any time, up to 48 hours before the cruise and you'll get 100% of your cancellation penalty as a Future Cruise Credit good through 2021. This is valid for cruises departing on or before September 1st, 2020.
So go ahead and book your Royal Caribbean cruise with confidence!

Norwegian Cruise Line

NCL has extended their voluntary suspension of voyages till 30th June, 2020. As of now, NCL plans to recommence sailings from 1st July, 2020.
Guests who had an active reservation on one of the suspended cruises will automatically receive a 125% or 150% refund of their cruise fare in the form of a Future Cruise Credit which can be applied towards any Norwegian Cruise Line voyage through December 31, 2022.
For all cruises through 30th Sep 2020, NCL has introduced a Peace of Mind Policy which allows you the flexibility to cancel your cruise upto 48 hours prior to your holiday start date and receive a Future Cruise Credit for sailings through December 2022.

Princess Cruises

Princess Cruises has extended their temporary pause of global operations through 30th June, 2020 due to the global COVID-19 outbreak.
In addition to cancelling all cruises and cruisetours departing through June 30, 2020, the following changes have also been made:
  • All 2020 Coral, Grand, Pacific and Royal Princess Alaska cruise and cruisetour itineraries departing after May 11, 2020 have been cancelled which means the five Princess Wilderness lodges, trains and motor coaches will not operate in 2020
  • Alaska cruises roundtrip San Francisco on Star Princess and Los Angeles on Golden Princess departing after May 11, 2020 have been cancelled
  • Enchanted Princess sailings in Europe through July 31, 2020 have been cancelled due to the significant impact the COVID-19 outbreak has had on Italy
  • Sun Princess sailings are cancelled through September 4, 2020 due to rescheduling of the 2020 Tokyo Summer Olympics
  • Diamond Princess sailings departing May 11 through August 4, 2020 are cancelled.
Princess Cruises has a ‘Cruise with Confidence’ policy as per below:
Cancel up to 48 hours prior for cruises sailing from 11th May - 31st July, 2020
On cruises sailing before July 31, 2020, you can cancel up to 48 hours before you sail and receive a Future Cruise Credit* for any cancellation fees and a refund of additional funds received to the original payment method.
Cancel up to 30 days prior for cruises sailing from 1st Aug - 15th Oct, 2020
On cruises sailing August 1 through October 15, 2020, you can cancel up to 30 days before you sail and receive a Future Cruise Credit for any cancellation fees and a refund of additional funds received to the original payment method.

To summarise:

Cruise or cruise tour
begins between
Your final payment
due date
Cancel By
July 1 – July 31, 2020 60 days before departure^ 48 hours before departure
August 1 – October 15, 2020 60 days before departure^ 30 days before departure

 

Dream Cruises

Dream Cruises has cancelled sailings of Genting Dream till 31st May 2020 due to the ‘circuit breaker’ lockdown announced by the Singapore govt. applicable till end of May. All World Dream cruises departing from Hong Kong and Guangzhou have been cancelled from 1st May till 26th June, 2020. Explorer Dream has cancelled all their cruises that were scheduled to depart from 8th Oct 2020 till 21st Feb 2021.
Dream Cruises has introduced a ‘Cruise As You Wish’ assurance policy for Dream Cruises sailings prior to 30th October 2020. Bookings made during this period will have the flexibility to cancel up to 48 hours prior to sailing and receive 100% future cruise credit to be redeemed of any Dream Cruises or Star Cruises sailing embarking on or before 31 March 2021.

Holland America Line

Holland America has paused its global cruise operations till 30th June 2020. In addition, HAL has also made the decision to cancel all 2020 Alaska cruises on the following ships:
Maasdam, Volendam, Oosterdam, Noordam and Westerdam including all 2020 Land+Sea Journeys.
Holland America has introduced a ‘Book with Confidence’ Offer where they have implemented new short-term cancellation policies for cruise bookings that sail through October 15, 2020. You can cancel your cruise for any reason and receive a Future Cruise Credit in the amount of your cancellation fees. Some restrictions apply.
Cruises Departing on Or Before August 31, 2020:
  • Booking is cancelled no less than 48 hours prior to sailing
For cruises departing on or before August 31, 2020, you can cancel your cruise no less than 48 hours before departure and your Future Cruise Credit will be automatically applied to your booking in approximately 60 to 90 days. No further action is required.
Cruises Departing Between September 1-October 15, 2020:
  • Booking is cancelled no less than 30 days prior to sailing
For bookings made between March 1–May 31, 2020 on cruises departing September 1–October 15, 2020, you must cancel the booking no less than 30 days prior to sailing and your Future Cruise Credit will be applied in approximately two weeks time.

MSC Cruises

MSC Cruises has extended the suspension of fleet-wide departures through to 10 July. MSC had previously announced the temporary halting of all its ships globally through to 29 May.
MSC has introduced a Flexible Cruise Programme that allows guests who are already booked on an MSC Cruises ship, to reschedule their cruise to a future departure date through to 31 December 2021. Guests will be able to transfer any such bookings at no cost to any ship with any itinerary in the MSC Cruises fleet.

Costa Cruises

Costa Cruises has extended the voluntary suspension of its cruises until 30th June.
Costa’s new cancellation policy gives you the possibility of cancelling your reservation up to 48 hours before departure by receiving a future cruise credit in the amount paid for the cruise. You will receive a Future Cruise Credit of the amount paid to Costa to book a new cruise! You can use your credit on a future cruise departing before November 20, 2021.